Wednesday, April 23, 2014

 

     Click Here to Pay Bill Online  
 
Payment Options:

  

Online Billpay:

You can now pay your water bill online – 24 hours a day!

This online service is for non-reoccurring, one-time only payments. Visa, Discover or Mastercard payments are accepted.

  • If your service is scheduled to be disconnected, your on-line payment should be received prior to 8:00 AM on the disconnect date. If payment is received after 8:00 AM, disconnection fees will apply.
  • Online payments made after 5:00 pm in order to restore disconnected water services will be posted and reconnected the following business day. Restoration of water services are handled Monday thru Friday 8:00am to 5:00pm.

Please disable popup blockers or always allow popups from ncwsa.us

NOTE: To avoid fees and penalties AND possible disconnection, please pay OLDEST bill first. 

CLICK HERE TO PAY BILL ONLINE  >>

Please disable popup blockers or always allow popups from ncwsa.us

NOTE: To avoid fees and penalties AND possible disconnection, please pay OLDEST bill first. 

Detailed Instructions for Citizen Self-Service 

NCWSA Citizen Self Service 

  •     NCWSA’s citizen self-service is now available. You will be able to pay or view your bill online.
  •     Past bills (after 6/2012) and usage are available, also.
  • Please disable popup blockers or always allow popups from ncwsa.us

         Customers may also call 1-800-487-4567 8am - 8pm to pay by telephone.  

         The jurisdication code is 2083.

         You will need your account number AND customer ID. The account number and customer ID are on your bill
    .

     

         Automated Bill Payment Enrollment
     
         Bank Draft Cancellation Letter
     
    Bank Drafts:

    If you are a customer interested in using Bank Draft to pay your NCWSA Utility Bill:

    Fill out an “Automated Bill Payment Enrollment” form and include a voided check then return to:

    NCWSA
    P.O. Box 1137
    Covington, GA  30015

    It takes approximately two months to set your account up on bank draft pending the time of month that you turn your enrollment form in (i.e. If you turn in your enrollment form before the 15th of the month, your first draft will be taken out the following month; however, if it is after the 15th, your first draft will be delayed an additional month).

    Bank drafts are processed on the 15th of every month. If the 15th should fall on a Holiday or weekend, the drafts are processed the following business day.

    To change your banking information, you will need to fill out a new enrollment form and submit a voided check from your new bank.  If you wish to cancel your bank draft you will need to fill out a “Bank Draft Cancellation Letter” and submit that to our office.

    Important: If you have two bank draft returns, your account will automatically be taken off bank draft.

    Please contact the Billing Supervisor at (770)787-1375 with any questions regarding the bank draft procedures.
      
      

        
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