Water  

Single Family Residential 
 
Usage (gallons)                                                                  Rate per 1,000 gallons
0-3,000 gallons                                                                    $5.79 per 1,000
4,000-8,000 gallons                                                              $6.37 per 1,000
9,000-20,000 gallons                                                            $6.94 per 1,000
Over 20,000 gallons                                                              $7.53 per 1,000
  
Water 
 
Customers other than single family residential  
0-3,000 gallons                                                                    
$5.21 per thousand gallons after minimum bill  
  
Sewer  
$7.21 per thousand gallons

Download Leak Adjustment Form

Established April 1, 2008
Updated August 1, 2011*

If a leak occurs on the residence side of the meter (anywhere from the meter to the home, or inside the home itself), a possible leak adjustment can be given. 

Necessary paperwork includes a receipt, or repair bill showing where the leak was fixed accompanied by a Leak Adjustment Request Form that you can find at our office, or on our website.  This paperwork can be forwarded to the Billing Supervisor by way of Customer Service, Mail, or Fax. 

If you fail to provide a repair bill, you will not qualify for a leak adjustment. *

Leak adjustments take a minimum of two months to complete (maybe longer if it is new service and there is no history) and NCWSA only adjusts for the two highest months involved in the leak.

During the period that the account is being reviewed, no penalties will accrue on the account; however, monthly payments are required to keep the account in good standing.

Customers will receive a discounted rate (currently $2.75 per thousand) for any water used over their twelve month average prior to when the leak occurred.

If the leak occurred outside the home and the customer is on county sewer, we will adjust the sewer portion back down to an average (no discounted rate is given).  If the customer is on county sewer and the leak occurred inside the home, no sewer adjustment can be given because that water had to be treated.

Once the leak adjustment has been figured, the adjustment will be applied to the customers account and a letter will be mailed to the customer explaining how much of an adjustment was given.  If the customer is left with a balance he/she will have one month to pay the balance in full without accruing any penalties.  If at the end of that month there is still a balance on the account, it will be subject to accrue penalties.

 

Water and Sewerage Fees: Effective Date May 1, 2013 

 Meter Fees:

Deposits:

Theft of Water:

At the Authority’s discretion, a complaint will be filed with the Newton County’s Sheriff’s Department.

Penalty for Cross Connection:

A: Applies to any connection not approved or paid for at above charges on Authority’s system and any other water source.

B: Any cost incurred by the Authority in disconnecting and removing a cross connection will be added to the penalty charges as shown above, including any legal fees and or fines incurred by the Authority.